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Outsourcing has become an essential business strategy for mid to large sized companies seeking to maintain a competitive advantage. Many companies are hesitant to employ outsourcing or find their current approach is falling short of expectations.

To address these issues we offer a number of key services...

  1. Process Maturity Assessment – Before considering outsourcing it is essential to understand your current process maturity level and define a baseline. This baseline will be used to measure future results and ensure any outsourcing activities are indeed effective.
  2. Skills Assessment – Many companies define their approach for outsourcing but do not confirm their internal resources have the proper skills to execute the plan. We provide a clearer picture of your skill competency and identify areas for improvement. We also create a training curriculum based on your assessed needs.
  3. Offshore Outsourcing Strategy Definition – If outsourcing offshore is proven as a viable, we assist with defining an offshore engagement model. This will define the relationship between you and a selected offshore vendor. We also define a method for your company to identify project candidates for offshore development and change management activities.
  4. Outsourcing Project Assessment – Outsourcing has the potential to reduce costs, increase quality and productivity if managed well. The truth is many companies fail at outsourcing due to communication issues, ill-defined roles and responsibilities, cultural differences and lack of internal management skills. Voy Consulting, LLC provides project assessment services for those companies who value an experienced third party review.

We also have relationships with a number of vendors who can assist in executing an action plan we have recommended which is another Voy Advantage!

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